Terms & Conditions

Last Updated: October 7, 2026

Welcome to Nekkotee. These Terms & Conditions govern your access to and use of nekkotee.com, including browsing our website, creating an account, purchasing products, communicating with our customer support team, and using the content, features, and services available through our online store.

Nekkotee offers cat-inspired apparel and accessories for people, including clothing for women, men, kids and babies, as well as hats and related products.

By accessing, browsing, or purchasing from nekkotee.com, you agree to these Terms & Conditions and any policies referenced on this website. If you do not agree with these terms, please discontinue use of the website.

1. Eligibility and Use of the Website

By using this website, you represent that you are at least 18 years old or are using the website with the involvement and supervision of a parent or legal guardian.

Products intended for children or babies are offered for purchase by adults. The availability of children's apparel does not mean that our website or purchasing services are directed toward children under the age of 13.

You agree to use nekkotee.com only for lawful purposes and in a manner that does not violate these Terms & Conditions, interfere with other customers, or compromise the operation or security of our website.

We reserve the right, where reasonably necessary, to restrict access, suspend accounts, refuse service, or cancel transactions involving suspected fraud, abuse, unauthorized activity, or violations of these terms.

2. Product Information

Nekkotee makes reasonable efforts to provide clear and accurate information about the products offered on our website. Product listings may include information regarding design, available colors, size options, materials, product type, fit, and other relevant characteristics.

However, we cannot guarantee that every product description, image, price, availability status, or other listing detail will always be completely free from errors.

Colors displayed on your screen may vary from the appearance of the physical product because of monitor settings, device displays, lighting conditions, photography, manufacturing processes, or other factors.

Minor variations in color placement, printing, texture, or appearance may also occur depending on the product and production process.

Customers should review product descriptions, available sizing information, and other relevant product details before completing an order.

3. Product Availability

Product availability may change without notice. The presence of a product on nekkotee.com does not guarantee that the item will remain available at the time your order is processed.

We may, where reasonably necessary:

• Add, modify, or discontinue products
• Change available colors, sizes, designs, or variations
• Limit quantities available for purchase
• Correct inaccurate availability information
• Remove products from the website

If an ordered product becomes unavailable after your purchase, we may contact you regarding available options or issue an appropriate refund for the unavailable item.

4. Pricing

Product prices displayed on nekkotee.com are listed in the currency indicated on the website and may change from time to time.

We make reasonable efforts to ensure that pricing information is accurate. However, errors may occasionally occur due to technical problems, data entry mistakes, promotional configuration, or other causes.

If we discover a material pricing error before an order is fulfilled, we may contact you to provide updated information or cancel the affected item or order and issue an applicable refund.

Price changes do not generally affect orders that have already been accepted and processed, except where an obvious error, fraud, or other exceptional circumstance applies.

5. Orders

When you submit an order through Nekkotee, you are making an offer to purchase the products listed in your order subject to these Terms & Conditions.

Receiving an order confirmation does not necessarily mean that an order has been finally accepted, fulfilled, or shipped. Orders may be reviewed before processing.

You are responsible for ensuring that information submitted during checkout is accurate, including:

• Your name
• Email address
• Phone number, where requested
• Shipping address
• Billing information
• Selected products, sizes, colors, and quantities

Incorrect information may result in processing delays, delivery problems, or order cancellation.

6. Order Verification and Cancellation

To help protect customers and our business, certain orders may be subject to verification before fulfillment.

Nekkotee may refuse, place on hold, or cancel an order where we reasonably suspect:

• Fraudulent or unauthorized payment activity
• Use of inaccurate or incomplete information
• Unusual purchasing activity
• Abuse of promotional offers
• Resale activity that conflicts with applicable purchase restrictions
• Technical or pricing errors
• Other activity that may violate these Terms & Conditions

If an order is canceled after payment has been successfully collected, the applicable amount will generally be refunded to the original payment method, subject to payment-provider processing times.

7. Payment

Payment for purchases must be completed using one of the payment methods available during checkout.

Payments may be processed by trusted third-party payment providers. Nekkotee does not intentionally store full payment card numbers or card security codes on our own website servers.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your order.

Additional verification may be required by your bank, card issuer, or payment provider.

8. Taxes and Charges

Applicable sales tax or other legally required charges may be calculated during checkout based on factors such as your shipping destination, applicable tax rules, and the products in your order.

Any applicable shipping charges, taxes, or other order-related charges will generally be displayed before you complete your purchase where required.

9. Shipping and Delivery

Shipping options, estimated delivery times, and applicable charges may be displayed during checkout or described in our Shipping Policy.

Delivery dates and transit times are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by circumstances including:

• Carrier delays
• Severe weather
• Seasonal shipping volume
• Incorrect or incomplete delivery addresses
• Inventory or fulfillment delays
• Transportation disruptions
• Events outside our reasonable control

Customers are responsible for providing a complete and accurate shipping address when submitting an order.

Additional terms regarding shipping, tracking, delivery, and related concerns may be described in our Shipping Policy.

10. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are subject to the eligibility requirements and procedures described in our Return & Refund Policy.

Depending on the circumstances, return eligibility may require products to be:

• Within the applicable return period
• Unused
• Unworn
• Unwashed
• In their original condition
• Returned with applicable tags and original packaging
• Free from stains, odors, damage, or signs of misuse

Certain items may be excluded from returns where stated in our Return & Refund Policy or where applicable law permits.

Please review our Return & Refund Policy before requesting a return or exchange.

11. Promotions, Coupons, and Discounts

Nekkotee may occasionally offer promotions, discount codes, special pricing, or other promotional programs.

Promotions may be subject to separate conditions such as:

• Expiration dates
• Minimum purchase requirements
• Product or category exclusions
• Usage limitations
• One-time-use restrictions
• Restrictions on combining multiple promotions

Unless otherwise stated, promotional offers have no cash value and may not be exchanged for cash.

We reserve the right to correct, cancel, or limit a promotion in cases of error, fraud, misuse, unauthorized distribution, or technical malfunction.

12. Customer Accounts

Certain website features may allow customers to create an account.

If you create an account, you are responsible for keeping your login credentials confidential and for activities performed through your account where permitted by law.

You should notify us promptly if you believe your account has been accessed without authorization.

We may suspend or restrict accounts that appear to be involved in fraudulent activity, security threats, abuse, or violations of these Terms & Conditions.

13. Intellectual Property

Unless otherwise indicated, the content displayed on nekkotee.com is owned by, licensed to, or used with authorization by Nekkotee or the applicable rights holder.

This content may include:

• The Nekkotee name and branding
• Logos and graphic elements
• Cat-inspired artwork and designs
• Product graphics
• Photography and product images
• Website text and product descriptions
• Videos and illustrations
• Page layouts and visual elements
• Website features and other original content

Such content may be protected by applicable copyright, trademark, intellectual property, and unfair competition laws.

You may use our website for personal, non-commercial shopping purposes. You may not reproduce, copy, distribute, republish, modify, sell, license, exploit, or commercially use protected Nekkotee content without appropriate authorization.

14. Product Artwork and Designs

Cat illustrations, graphic designs, slogans, layouts, and other creative elements appearing on Nekkotee products may constitute protected intellectual property.

Purchasing a product does not transfer intellectual property ownership or grant permission to reproduce, resell, print, distribute, or commercially exploit the artwork appearing on that product except as permitted by applicable law.

15. Acceptable Website Use

You agree not to use nekkotee.com to:

• Engage in unlawful, fraudulent, or deceptive activity
• Attempt unauthorized access to accounts, servers, networks, or website systems
• Introduce malware, viruses, harmful scripts, or malicious code
• Interfere with website security or normal operation
• Submit false, misleading, or fraudulent information
• Attempt to bypass access restrictions or security controls
• Use automated tools to excessively scrape, copy, or extract website content
• Use our intellectual property without appropriate authorization
• Use the website in a way that materially disrupts services for other users

16. Reviews, Feedback, and User-Submitted Content

If Nekkotee allows customers to submit product reviews, comments, photographs, feedback, or other content, you are responsible for ensuring that the material you submit is lawful and that you have the right to provide it.

User-submitted content must not:

• Violate another person's intellectual property rights
• Contain unlawful, fraudulent, threatening, or abusive material
• Contain malicious software or harmful code
• Impersonate another individual or organization
• Intentionally provide materially false or misleading information

Where applicable, we may remove or decline to publish content that violates these terms, our policies, or applicable law.

17. Third-Party Services and Links

Nekkotee may use or provide access to third-party services related to payments, shipping, analytics, social media, advertising, or other website functions.

Our website may also contain links to independently operated third-party websites.

We do not control independent third-party websites and are not responsible for their content, availability, privacy practices, or terms.

Your use of third-party services may be subject to additional terms and policies provided by those parties.

18. Website Availability

We work to keep nekkotee.com accessible and functional, but we cannot guarantee uninterrupted or error-free operation at all times.

Website access may occasionally be interrupted because of maintenance, updates, technical problems, security issues, service-provider outages, or circumstances outside our reasonable control.

We may modify, suspend, or discontinue portions of the website where reasonably necessary.

19. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an "as is" and "as available" basis.

Nekkotee does not warrant that website access will always be uninterrupted, completely error-free, or free from every harmful component.

Nothing in these Terms & Conditions is intended to exclude warranties, guarantees, or consumer rights that cannot legally be excluded under applicable law.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Nekkotee and its applicable representatives, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to the use of the website, except where such limitation is prohibited by law.

Where liability cannot be excluded, any limitation of liability will apply only to the extent permitted by applicable law.

Nothing in these terms is intended to limit liability in circumstances where doing so would be unlawful or to remove mandatory consumer protections.

21. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Nekkotee and its applicable representatives, contractors, and service providers from claims, losses, liabilities, damages, or reasonable expenses arising directly from your unlawful misuse of the website or material violation of these Terms & Conditions.

22. Privacy

Your use of nekkotee.com is also subject to our Privacy Policy & Cookie Notice.

That policy explains how Nekkotee may collect, use, disclose, retain, and protect personal information when you browse our website, create an account, contact us, or make a purchase.

23. Errors and Corrections

We reserve the right to correct typographical errors, inaccurate product information, pricing mistakes, technical errors, or omissions on the website.

Where an error materially affects an order, we may contact the customer, correct the information, cancel the affected item, or provide an appropriate refund depending on the circumstances.

24. Events Outside Our Reasonable Control

Nekkotee will not be responsible for delays or failures caused by circumstances beyond our reasonable control where permitted by applicable law.

Such circumstances may include:

• Carrier or transportation disruptions
• Severe weather or natural disasters
• Power or telecommunications failures
• Government actions or restrictions
• Labor disruptions
• Major supply chain interruptions
• Failures affecting third-party service providers

25. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our products, website functionality, business practices, services, policies, or applicable requirements.

When changes are made, the revised Terms & Conditions will be posted on this page and the "Last Updated" date may be revised.

Your continued use of the website after updated terms become effective constitutes acceptance of the revised terms to the extent permitted by applicable law.

26. Severability

If any provision of these Terms & Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

27. No Waiver

A failure by Nekkotee to enforce a provision of these Terms & Conditions does not automatically constitute a waiver of that provision or our right to enforce it in the future.

28. Governing Law

These Terms & Conditions are governed by applicable federal laws of the United States and the laws of the State of Colorado, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.

29. Contact Information

If you have questions about these Terms & Conditions, an order, or your use of the Nekkotee website, please contact us:

Nekkotee
Operated by Allison Kozlowski
200 Summit Blvd #431
Broomfield, CO 80021
United States

Email: support@nekkotee.com
Phone: +1 (303) 827-4169

Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)